Estepona · Costa del SolCasa Solmara

Landlord

Tourist rental registration

This property is registered in the Registro de Turismo de Andalucía as a vivienda con fines turísticos (Decreto 28/2016) under number , and in the Spanish Registro Único de Arrendamientos (Real Decreto 1312/2024) under number .

Guest registration

In accordance with Real Decreto 933/2021, the landlord is required to record the identity details of all guests and report them to the Spanish Ministry of the Interior (SES.Hospedajes). You'll receive a secure form for this after confirmation.

Complaints

Official complaint forms (hojas de quejas y reclamaciones) are available in the property, as required by the Junta de Andalucía. EU consumers can also use the European Commission's ODR platform.

Governing law

The rental agreement is governed by Spanish law; the property is let as a tourist stay and not as a main residence.

Data controller: , reachable via .

What data

For a booking request: name, email, phone, number of guests and the content of your message. On confirmation, additionally the identity details required by Spanish law for guest registration (Real Decreto 933/2021).

Why

To respond to your request, carry out the rental agreement and comply with legal obligations (guest registration, bookkeeping). Legal basis: performance of a contract and legal obligation (GDPR art. 6.1 b and c).

How long

Requests that don't lead to a booking: kept for a maximum of 1 year. Data from a stay: for as long as the law requires (4 years for tax purposes in Spain, 3 years for guest registration).

With whom

Only with the Spanish authorities (SES.Hospedajes) and, where necessary, with the cleaning or key service ahead of your arrival. Your data is never sold.

Cookies

This website uses no cookies and no trackers. Your request only leaves the site via your own email program or WhatsApp.

Your rights

Access, correction, deletion and objection: email . Complaints can be filed with the Belgian Data Protection Authority or the Spanish AEPD.

1. Booking

A request via the website is non-binding. The booking is only final after written confirmation by the landlord and receipt of the 30% deposit.

2. Payment

The balance is due no later than 6 weeks before arrival. If booked within that period, the full amount is payable immediately. All amounts are in euros, including final cleaning and bed and bath linen.

3. Deposit

The deposit of € is paid together with the balance and refunded no later than 14 days after departure, minus any damage or additional costs.

4. Cancellation

Up to 8 weeks before arrival: deposit refunded minus €50. Between 8 and 4 weeks: 50% of the rental amount. Less than 4 weeks: 100% of the rental amount. Cancellation insurance is recommended.

5. Use

The maximum number of guests () may not be exceeded. Smoking indoors, parties and subletting are not allowed. Tenants respect quiet hours and the urbanisation's rules, including at the pool.

6. Arrival and departure

Check-in from , check-out by . On departure, the property is left swept clean, dishes washed and rubbish sorted and taken out.

7. Liability

The landlord is not liable for theft, loss or accidents during the stay, nor for temporary interruptions to utilities or internet, or for works and disturbance within the urbanisation.

8. Guest registration

All guests must provide the legally required identity details before arrival. Without registration, access to the property cannot be granted.

9. Disputes

Spanish law applies. The parties will first seek an amicable solution. The Dutch version of these terms is the legally binding one.

Dit scherm is enkel voor de eigenaar. Vul het beheerwachtwoord in.